Reinhardt University
About the Client
Reinhardt University (RU) is a private university in Waleska, Georgia. Since its founding in 1883, Reinhardt has focused on meeting student needs one person at a time.
This personalized education approach is best provided in small classes by talented professors who challenge with care. And, as Cherokee County’s only institution of higher education offering undergraduate and graduate degrees, Reinhardt has long been a popular resource for young people from the bordering counties of Bartow, Cobb, Dawson, Forsyth, Fulton, Gordon and Pickens.
Challenge
Reinhardt had planned for a long time to partner with an IT company that will not only be responsible for maintaining their IT infrastructure, but also help re-envision academic goals. While the growth parameters defined for Reinhardt kept growing, they realized that the existing IT resources were inadequate for this vision.
Solution
After a rigorous IT assessment, the university members knew that they had to take decisive action to move the needle on technology at Reinhardt and they chose OculusIT. OculusIT brings the understanding of higher education, hands-on leadership, and extensive technical skills to accomplish the overall challenges.
OculusIT experts also provide firewall monitoring and management for Reinhardt University, including network security and architecture review, upgrades and enhancements with 24×7 monitoring and P1 support.
Major Success
- Assisted Reinhardt University for their end-to-end H/W upgrade.
- 100% SLA achieved.
- Successfully running the entire IT engine at Reinhardt including:
- CIO-as-a-Service
- Cybersecurity Services
- System Management
- Network Management
- Security Assessment
- Vulnerability Assessment
- IT Director
- 24×7 IT Help Desk
- 24×7 Network Operations Center (NOC)
- Project Management Office
- Ransomware Attack Recovery Support
- Symantec Endpoint Protection Support
- Business Continuity Planning and Disaster Recovery