Managed App Services

Managed Application Services for Higher Education

Keep your ERP/SIS, LMS, CRM, Financial Aid, and reporting tools fast, secure, and always up to date—without stretching your internal team.

OculusIT is a higher-education–only technology partner, purpose-built for colleges and universities. Our certified functional analysts, DBAs, integration engineers, and security leaders live and breathe your systems—delivering 24×7 global support, proactive monitoring, and continuous improvement.

What We Manage

ERPs & Student Information Systems

Banner®, Colleague®, Jenzabar®, PeopleSoft®, Oracle®, Workday®, Anthology® SIS

CRM & Enrollment Platforms

Slate®, Salesforce®, Anthology Reach®, and custom-built CRMs

Degree Audit & Reporting Tools

DegreeWorks®, Argos®, Power BI®, Tableau®

Learning Platforms (LMS):

Canvas®, Blackboard®, Moodle®, D2L Brightspace®

Financial Aid & Student Success Tools

PowerFAIDS®, CampusLogic®, Anthology® Financial Aid

Integrations & Data Pipelines:

APIs, ETL/ELT processes, SSO/IdP, secure data exchanges

Cloud & Infrastructure Environments

AWS®, Microsoft Azure®, Oracle Cloud®, Ellucian® SaaS, Anthology® Cloud

Don’t see your application?

We support all major higher-ed platforms and custom integrations

Just Ask

explore our services

1/ Hosting Services

2/ Managed Services

3/ Functional Services

4/ Professional Services

Hosting Services

Secure, scalable hosting for Banner®, Colleague®, Jenzabar®, Anthology®, and other ERP/SIS platforms
Cloud migration to AWS®, Azure®, Oracle Cloud®, or Ellucian®/Anthology® SaaS
Ongoing infrastructure management, patching, and backup/disaster recovery
Elastic compute, storage, and licensing optimization tied to institutional cycles.

Managed Services

24×7 monitoring, alerting, and incident response for applications and infrastructure
Performance optimization, release management, and upgrade coordination
Database administration, job scheduling, integration monitoring (APIs/SSO/ETL)
Role-based access reviews and change control for production environments

Functional Services

Day-to-day ERP/SIS functional support (Student, HR, Finance, Financial Aid)
Workflow configuration, forms, rules, batch jobs, and schedule maintenance
Reporting & data extraction support for functional offices (e.g., Registrar, Financial Aid)
Issue triage, testing, training, and user documentation aligned to institutional policies

Professional Services

Application assessments, business process reengineering, and optimization projects
ERP module implementations, new campus/department onboarding
Data migrations, version upgrades, and cross-system integrations
Compliance alignment (GLBA, FERPA, PCI) and audit readiness documentation
Strategic planning for data/analytics maturity, AI-readiness, and platform consolidation

Performance Optimization for Student-Facing Applications

Load time acceleration, index tuning, and cache optimization for apps like DegreeWorks®, PowerFAIDS®, Argos®, and Canvas®
Reporting enhancements: validated extracts, scheduled refreshes, certified datasets
Peak-cycle readiness: playbooks, performance hardening, rollback procedures
User experience improvements that reduce tickets and speed task completion across departments

How We Engage

step 1

Assess

Application, database, and integration health check—plus security posture analysis

step 2

Stabilize

Quick wins: performance fixes, patching, backup validation, and monitoring setup

step 3

Optimize

Automations, integrations, and cost/performance tuning—especially in cloud-hosted environments

step 4

Govern

CISO-led change management, least-privilege access, and documentation for compliance

step 5

Evolve

Roadmaps for upgrades, feature adoption, and future AI/data enablement

Outcomes You Can Expect

Fewer outages with faster systems for registration, aid disbursement, and reporting

Shorter upgrade cycles with defined release timelines and fewer disruptions

Lower total cost of ownership through automation and right-sized infrastructure

Happier end users—from faculty and advisors to registrars and aid counselors

Improved governance & audit readiness with centralized documentation and oversight

Answers You Need

Frequently Asked Questions

Do you support on-prem and cloud deployments?

Yes. We manage on-prem, hybrid, and cloud (AWS®, Microsoft Azure®, Oracle Cloud®, SaaS) environments.

Can you co-manage with our in-house IT staff?

Absolutely. We flex around your team—splitting duties as needed.

How do you approach upgrades?

With structured change windows, pre-prod validation, rollback planning, and documented impact analysis.

Is after-hours support included?

Yes. We offer 24×7 global support with documented escalation paths and functional runbooks.

How long does onboarding take?

Most clients complete onboarding and stabilization in 2–4 weeks.

Banner®, DegreeWorks®, Argos®, Canvas®, PowerFAIDS®, AWS®, Microsoft Azure®, Oracle®, and Ellucian® SaaS are trademarks of their respective owners.

What Our Clients Say

“OculusIT has significantly enhanced our IT department by providing dedicated expertise and personnel, such as CIO and CISO roles we couldn’t staff internally. Their comprehensive services, from 24×7 support to hardware and software solutions, have strengthened our ability to protect student data and seamlessly manage our IT needs—all through a single trusted partnership. These are capabilities we simply didn’t have before.”

Grant Greenwood - McMurry University

Vice President of Enrollment Management & COO

“OculusIT does an amazing job! Their continual service improvements, valuable oversight, and exceptional responsiveness make working with them a pleasure. They streamlined our processes, enhancing efficiency and reducing costs. Their proactive support and expertise have made a significant difference. Kudos to OculusIT and their team!!”

Cherrington Bill - Rose State College

Associate VP of Information Systems

“We truly appreciate the team’s responsiveness and dedication. The weekly meetings have been invaluable, ensuring seamless communication and exceptional support. OculusIT consistently goes above and beyond in delivering top-notch service. Thank you for your unwavering commitment to excellence and delivering top-notch service and support.”

Rick Penny - Lakeland Community College

Chief Information Officer

“I am highly impressed to work with OculusIT and appreciate your dedication and positive attitude over the past years. Your outstanding customer service has significantly impacted Diné College positively. I eagerly look forward to our continued partnership and future successes together. Thank you for your hard work and commitment! Together, we make a great team.”

Ihab Saleh - Diné College

Director of Information Technology

“Partnering with OculusIT has exponentially increased our capabilities when it comes to supporting our student, faculty, and staff community across our Stockton and Sacramento campuses. OculusIT has extensive experience in higher ed, which enabled us to ramp up this service quickly and maintain a true 24 x 7 x 365 support model.”

Kevin Lemoine - University of the Pacific

Information Security Service Desk Manager

“Alabama A&M University has been working with OculusIT for a long time, and I have found their team to be great in helping me take things off my plate so that I can focus on core student, faculty, and staff satisfaction. They helped upgrade Banner, apply patches, troubleshoot issues, both during and after business hours. I am happy to recommend them.”

Jamarcus Allen - Alabama A&M University

Enterprise Applications Administrator

“I am highly impressed with the level of work, support and documentation provided by OculusIT. The team’s response time was a 180 degree turn-around as compared to our previous vendor. We appreciate the quality work delivered by the Banner®, Linux®, and Wintel teams. Good job!”

Gerard Layug - City College of San Francisco

Data Center Manager

Ready to simplify application operations and boost performance?

Let’s map your ideal operating model—co-managed, fully managed, or hosted—to your institutional goals.