We are looking for a technically strong resource with hands-on experience in HubSpot, Salesforce, and ConnectWise to manage system configuration, integrations, automation, and technical support across sales, marketing, and service operations.

Key Responsibilities:

• Configure, customize, and administer HubSpot, Salesforce, and ConnectWise (Manage/Automate).
• Develop and maintain workflows, automation, pipelines, and business process rules.
• Implement and manage integrations between CRM, marketing, and service platforms (API-based integrations preferred).
• Create dashboards, reports, and performance analytics.
• Ensure data accuracy, deduplication, and governance across systems.
• Support lead lifecycle management, ticketing workflows, and sales/service processes.
• Troubleshoot system issues and provide technical support to internal teams.
• Coordinate with vendors and internal stakeholders for enhancements and upgrades.

Required Skills:

• Strong hands-on experience in HubSpot, Salesforce administration, and ConnectWise.
• Knowledge of APIs, webhooks, integrations, and automation tools.
• Experience in CRM data migration and system implementation.
• Understanding of sales funnel, marketing automation, and service ticket workflows.
• Strong analytical and problem-solving skills.

Preferred:

• Salesforce / HubSpot certifications.
• Experience in MSP / IT services environment.
• Knowledge of SQL, Power BI, or similar reporting tools.