Responsibilities

• Support clients with the following Banner® modules: Student AR, Student and Financial Aid
• Serves as the lead expert regarding Ellucian products (list at the end of the document) including Banner and other related applications and work processes.
• Performs analysis and problem solving to provide effective use of college information systems in support of client’s goals and objectives.
• Analyzing and correcting client systems and setup issues
• Create business and process flow diagrams for both current and desired state. This includes all aspects of the Banner® student system
• Integration of third-party systems to Banner® and Banner® to third-party systems
• Creating test plans/scripts and end-user documentation per client requirements
• Create and update client specific procedure manuals and training documents
• Develop student billing statements to client specifications – focus on utilizing Banner® ERP baseline where possible
• Provides education, support, vision and guidance on technology issues (focused on Ellucian products) to the Information Technology department, the College, and various committees and projects.
• Works collaboratively with teams within the IT Department and critical customers (Admissions / Registrar/ Financial Aid / Treasury Services) across the College to understand their unique IT challenges and needs. Develops plans and strategies for meeting these customer expectations.
• Maintains close contact with the College community to ensure needs and expectations are being met.
• Work with client team to create and update the current and future process design documents to accurately represent the processes agreed to be used for the business, technical and/or security areas.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to best practices standards.
• Assist business users at client to become more efficient and effective utilizing Banner®.
• Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible for the Functional Design Document as well as for the Technical Design document and project team.
• Provide functional expertise in each area of Banner® to assess the current usage of Banner® and policies surrounding different functions pertaining to Banner® at client and how the client could benefit from implementing more areas of Banner® and use it as it is designed.
• Write functional specifications clearly and persuasively. Provide alternative approaches or directions to decisions.
• Coordinate customizations through all phases (discovery, proposal/estimation, design, development, testing, documenting, upgrades) and ensure timely delivery of product and documentation deliverables.
• Keep current on all products of Ellucian® to assist client in finding the most applicable solution to their needs (Student, Financial Aid, A/R,).
• Other duties as assigned.

Desired Skills

• Banner Student / AR / Financial Aid Consultant with extensive experience in all aspects of Student implementations at higher education institutions.
• Progressively responsible accounting experience within higher education system as well as a proven track record as an efficient and effective Banner® Student, Accounts Receivable and Financial Aid Consultant.
• Worked in a capacity of Banner® Student and Financial Aid earlier (preferred).
• Exhibit excellent verbal and written communication skills; convey complex information to diverse audiences.
• Designs/redefines business processes to ensure optimal use of the Banner system.
• Works with clients to define implementation project plans, deliver training sessions, ensure error free data conversion, and provide pre- and post-production support throughout the entire Student lifecycle.
• Excels at problem solving.
• Prepares detailed status reports during each engagement to provide internal and external project management with critical information for each step of the project.
• “Tune up” existing Banner® Student installations by revising or reimplementing existing software features, implementing unused functionality, and crafting new business processes to better utilize the institution’s existing technology.
• Develop functional reports, queries, and tools to analyze data within an institution’s database to provide better business intelligence.
• Design and implement creative solutions utilizing Banner® Student and other Ellucian software products to address gaps in automation and efficiency.
• Experience in conversion from Banner® to Oracle® Cloud.
• Experience in implementation of Ellucian Experience.
• Familiar with Banner 9 (XE).
• Tests new releases to the product during semi-annual releases.
• Write functional specifications and tested modules to adhere to specifications and SCT-published standards. Performed system tests and wrote and reviewed documentation.

Functional and Technical Skills

• Banner® implementations and revitalizations – Student AR. Student. Financial Aid.
• TouchNet, CashNet, NelNet and other Banner® integrations.
• Microsoft Office, Word, Excel, PowerPoint
• SQL scripting and queries
• Oracle® database SQL query proficiency
• Passionate about implementing systems for client current business processes
• Collaborate well with other team members and management
• Ability to juggle many tasks of the project at one time

Desired Experience with the below Ellucian Products

• Banner
• Luminis
• Degree Works
• UC4
• Argos/MAPS/Form Fusion
• Banner Workflow
• Recruit
• BRIM
• BEP
• RabbitMQ
• BEIS / ADAP