Customer Engagement Philosophy
To listen and be conscious of our customers’ technology requirements and help them deploy IT solutions that are agile and future ready.
Our delivery and engagement methodology are aimed at reducing your IT spend by employing intuitive technology and best-in-class delivery capabilities.
Technology is our passion. It’s our endeavor to achieve customer satisfaction through our relentless pursuit of service excellence.
We’re the trusted partner helping colleges and universities optimize their technology investments with affordable, cutting-edge IT solutions and services.
To empower higher education to affordably meet exponentially increasing student technology demands.
US, India, UK,
years of serving higher education industry
Women-Owned Business Enterprise
Joe brings over 20 years of experience building innovative higher education technology services companies. Joe was previously VP of Client Experience at CampusWorks and ran Ellucian’s corporate IT for many years. He is a collaborative leader known for his passion for building formidable teams framed by a cooperative and trusting culture focused on customer needs.
Jim serves as VP, Engagements at OculusIT. His key areas of expertise lie in strategic business development, leadership, customer relationships, and developing global partnerships, mergers & acquisition. As part of OculusIT, Jim helps colleges and universities leverage the latest technologies and reduce their overall operational costs via strategic IT initiatives. Jim was previously with Accenture.
Vice President, Engagements
Damon has over 20 years of experience in technology operations and management. As VP, Operations at OculusIT, he is responsible for developing and executing a global operations strategy in the company’s support functions, product and service delivery, customer billing, information technology, and global procurement. Damon held technical management roles at Concentrix, CSC and Navisite.
Vice President, Operations
Teresa has over 30 years of experience in professional information technology, institutional research, project management and senior information technology management. She’s previously worked with Ellucian for over 9 years with key expertise in project management, strategic planning, strong teams building and functional and technical aspects of ERP and connected systems.
Director, PMO Services
Vince has over 14 years of experience in Cyber Security and Risk Governance. He is an influential leader and risk auditor. As a security practitioner, he is skilled at defining and implementing strategic direction. His areas of expertise include ISMS, GDPR, GLBA, PCI-DSS, NIST, BCP, PIMS, cyber security, cloud security, application security, data center management, and automation.
Chief Information Security Officer
Bernard brings over 30 years of experience leading state-of-the-art operations and technical support teams in Fortune 100 companies (including Technology sectors, Logistics/Airlines, Manufacturing, Media, Healthcare, and Higher Education). He is an ITIL certified leader, program manager, and a SME in improving end user experience, talent development, vendor management process design.
Chief Information Officer
With over 15 years of CS experience, Yohan is focused on strategic planning to drive customer relationships and retention. Through regular touchpoints and monthly executive connects, he helps colleges and universities leverage the latest technologies and reduce their overall operational. According to him, “Smart companies have realized that customer loyalty is the most powerful sales and marketing tool in today’s world”.
Director, Customer Success
Shruti is an experienced leader in corporate talent management with predominant work experience in the HR functions in various corporates within India and USA. Her areas of expertise include formulating corporate policies/programs, HR business partnerships, office administration, talent acquisition, and performance management.
Director, Human Resources
As the Director of Banner® Services, Phil oversees the Banner® team on multiple projects, providing clients with DBA support for Oracle 10g, Oracle 11g and Oracle 12c databases on both Unix and Windows. Previously, he worked with Ellucian and led a team of consultants for installation, upgrades, training and maintenance of Ellucian ERP products to clients.
Director, Banner Services